New exception handling speeds throughput
We have always run 100% pre-production checks on customer data. That way we can be sure you will get the board you want on the day you want it.
In the past if there were data or order issues ("exceptions") we reported them back to the customer. He made the necessary corrections and where necessary re-submitted the data. This could delay deliveries.
Our online check software, PCB Visualizer, has significantly reduced the number of exceptions but in April we introduced a new way to handle the remaining data or order issues.
Now our engineers use their know-how to make the most logical correction to the order or the data. The production-ready job goes into the customer’s pre-production approval (PPA) folder. He gets our email and needs only 1 click to send the job on for manufacture. Nearly 90% of jobs are authorised right away and go straight into production. No delays - and the customer doesn’t have to spend time making the corrections – a win-win result: the right board on the right day with minimum disruption to the designer.
See our video.